by Владислав Мелкумян
To register, follow the link https://crm.rem.biz/authRemBiz CRM is a modern software and hardware co...
To register, follow the link https://crm.rem.biz/authRemBiz CRM is a modern software and hardware complex that incorporates the most advanced technologies and algorithms, allowing you to correctly organize and automate work processes. This software package is aimed at businesses related to the repair of electronic gadgets and household technical devices. CRM for service centers (including authorized ones) provides the opportunity to establish effective interaction with clients and monitor the timely completion of assigned tasks at each stage, greatly simplifies complex processes, being a universal solution not only for the service center, but also for the store.CRM system includes:For employees:• mobile application with full functionality of tools;• prompt processing of incoming orders;• transfer of orders between branches;• client management from reception to delivery;• selection of customer types: “individual”, “company”, “authorization”;• control of regular customers;• sales accounting;• implementation of warehouse accounting;• generation of documents with printing;• accepting applications and processing them within the system;• identifying a client by face (Face id)• internal online chat between employees;• personal account of the master with a list of works and violations.For client:• mobile application with a client’s personal account, active and archived orders;• the ability for the client to place an order from the application or get advice;• the ability for the client to track the status of repairs in the application or on the website;• notifying the client about readiness or status using: SMS, Telegramm, Whatsapp, @email, notification in the application;• link to pay for the order in the application or on the website;For the owner:• mobile application with full functionality of tools and analysis;• personnel control at every stage;• appointment of responsible employees;• automatic control of personnel working hours;• supply control;• implementation of warehouse accounting;• creation of several branches within one company;• integrated video surveillance;• distribution of roles;• manual and automatic payroll calculation;• automatic imposition of fines on employees for violation of regulations;• integration into online cash registers;• integration with IP telephony;• integration with payment system services;• integration with SMS gateways;• monitoring and listening to calls;• identifying clients and employees by face (Face id);• competent analytics and data visualization.By giving preference to our CRM system, you thereby have at your disposal a multifunctional tool with a high efficiency. The application has an intuitively accessible interface and guarantees comfortable work not only for the management of the company, but also for each of its employees. The service can be accessed both from the application and from any device connected to the Internet.We guarantee complete safety of personal data, as well as all commercial information coming from outside. The accounting program for service centers gives the business owner unlimited opportunities in terms of organizing the smooth operation of all business processes, monitoring employees and carrying out current tasks.Monitor work progress and deadlines. Assign responsibility and monitor the progress of assigned tasks. Listen to conversations. Watch process videos. Monitor your income and expenses. Analyze the comments and draw conclusions.Our CRM system will reduce the losses of your business.All questions about setting up the program and its potential can be asked to our support service in Telegramm: https://t.me/interabiz